30th March 2020
During the uncertainty of COVID-19 within our current community providing our customers and team with reassurances that the health and well being of the Our Flower Studio family remains our top priority.
Whilst we remain open for all our customers we are not operating at “Business as usual”
To minimise risks to all within the Our Flower Studio family we have made some important changes. These changes have been made to continue providing amazing masterpieces for our customers, keep our team working and continue to support our local Western Australian Community.
Credit-Card payments will be the only methods accepted (online and via phone). We appreciated your understanding in this matter.
At this time Our Flower Studio shop based in Kalamunda will remain open at our normal opening hours. We are now closed to the public and operate purely via phone and website orders. Deliveries will stay take place, however pickups are no longer available until further notice.
We are continuing to have as contact-less deliveries. Where possible we will contact the recipient ahead of delivery to arrange a desired location for leaving the flowers/gift. Deliveries to Hospitals will go no further than hospital reception; deliveries to businesses and nursing homes will be delivered directly to reception; residential deliveries will remain contact-less. We request recipients to allow us to conduct our contact-less deliveries allowing us to leave the flowers at the front door.
Imported flowers are not available, this impacts all tropical flowers such as orchids as well as roses. Following in the lead of floristry leaders we are working with local flower growers and sellers to provide amazing products and support others within our local community. We understand that specific flowers may not be available, but what is available is supporting local business, farmers, families; and we thank you for your understanding during this time.
We’d like to thank everyone for support and understanding during this difficult time. The love and kindness shown makes us truly appreciate our Our Flower Studio family.